The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Hi, I am sorry you are having this problem. Let do a reset on your phone. Please log out of your game, then turn your phone off and let it set a few seconds, then turn your phone back on. Now you can log back into your game with your log in ID and your password. That should fix it.
Also, make sure you have enough disk space. You'll need at least 2 GB. Jut check your device and make sure you have enough free space left 💕