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    New update won't work

    Posts: 2

    Level 1
    in Support
    I updated 8th of january. But the new levrll wont start or even show. I contacted support but no response. Can somebody provide an answer or sollution? 

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    Comments

    • Posts: 1

      Level 1
      I have the same problem. Someone please help. Very frustrated!
    • Posts: 1,582
      edited January 2019
      Hello @namkiv and @clipshutz, and welcome to the community! Have you checked the software on your device? Sometimes, new content may fail to appear due to out of date software. Check I see if your device’s software is up to date. Let me know how this goes. 
    • Posts: 2

      Level 1
      @Joseph45 Thanks but no it doesn,t help.. Frustrating.. 
    • Posts: 1,582
      Ok, I will bring this to the attention of a manager for investigation. Hang in there! 

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