Lost levels

Question

have done more then 4600 levels.

When I opened the game I was back to level one and I can’t get my progress back. I tried your tips for doing a reset. It didn’t work 😢

Help !!!!

Tetem' · Answer

Hi there, and welcome to the Community! 🤗

I am sorry to hear you've lost your progress.

To receive further assistance, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with recovering your progress.

Here's a guide if needed:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Have a nice day! ⭐️