Hello @Janicka, Hearty Welcome to the Pyramid Solitaire section of our friendly King Community
I am sorry to hear about the issue in your game!! Is this the first time you are signing into the game through Facebook? OR did you create an account before itself?
** To write back, tap on "Type your Comment" box located below.
** Scroll down all the way to the bottom of that Help Article ---> Go to the second paragraph where it says "What we suggest is that you connect the game to either Facebook or Kingdom now............"
** Since you have already signed in to Facebook, now play a level and click on "here" in Green fonts and follow the directions that come up.
NOTE: Please remember that the Support team will bring your level progress back but not the high scores you had before.
Please post back if you need any further assistance. Have a great Monday 🤗