Lost progress

aliwat · September 2019

game kept crashing so deleted & reloaded. Have played for years. Way past 1000 games & had lots of gold bars. Was linked to my Facebook but now all progress is lost & im back at the beginning Please help

QueenB · September 2019

I'm sure you're game has been backed up @aliwat but lets have a look 😉

Can I have your User ID please so I can start by locating your game records? Which level are you supposed to be on?

Thanks

aliwat · September 2019

Thanks for your response. Would my user ID be my email? Can’t remember my exact level - roughly 1180

QueenB · September 2019

It's a numeric ID, this User ID link will help you find it!

Lost progress

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