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I can’t connect to the internet in Pyramid Saga. All other games fine on my device
Hiya!
Thanks a lot for your patience while the team in the Studio were investigating and fixing this!!
I have good news today; the fix is live, that means, if you update the game now you will be able to play Pyramid Solitaire Saga again without any connection issue!
Once again, thanks for your help and for your patience, you're the best players we could wish for!!🤩
Mine is the version you asked for.
No and no. I was given them for the inconvenience, I didn't ask for them as I would rather have the game working properly.
Hello @wdav4966 !
Have you lost 1000 Gold Bars? Have you won them? Tell me more about the issue and let's see if we can solve it 😊
Hello Adventurers!!
Thanks a lot for sending us the player ID's over! The Studio team are still investigating this, and it's very useful for them to have them. Can I ask you for another favor? Could you please make sure your app is on version 1.101.0 ?
You can look up the version on your app store.
Thanks a lot!!
They gave me 1000 gold bars. Unacceptable.
My ID is 1182719160.
I have been having this problem for weeks now. Oddly enough, it connects long enough to take my money. After reading another comment, I tried connecting on my phone. It connected but is showing me at level 2026 and I'm at level 2050 on my computer. Also, the instructions you give for finding your player ID might work for candy crush but they do not work on Pyramid Saga.
User ID 5900297443
Game not connecting to the internet. I also lost all rewards I had accrued. I deleted and reinstalled the game & that worked for a while but it's not connecting again. Thanks!
No internet connection
Anch'io da parecchi giorni ho lo stesso problema di connessione. Il mio user Id è
1540468124
using my iPad and not getting an internet connection, been like this for several days, I’m getting a connection on everything else so it’s not that.
Stick your comment badges, I'm not 5!!!
Now my piggy bank has stopped filling up! The game has gone mad!!!
Same problem here
My ID is 6238706655
support ppl: please get back to us.. we need this fixed so that we can continue playing:((
My ID is 1177139143
My user ID is 7333588229
Hi Lola_Pop
My ID is 6000879548
Hello Lola_Pop
My ID is :7287570710
Thank you @arvma51 and @Mortanious !!
I'll pass them over to the technical team 😊
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The WiFi symbol only stand running. I have tried to delete the app and restart but then I was send several games back. No I am at 2027, but I was at 2036. My ID is 2295131194
7333588229
What do you mean with ID?
I'm having the same problem, please. 1783253358 thank you
It's weird. I switched devices and now it's working. The only downside as always, I lost everything!! I'm only a couple of levels away from completing it so might just call it a day. I'm so fed up with building items up, only to lose them because of an update etc?
Where do I find my player ID? Don't I need to login?. (Nvm)
Hello @arvma51 A Warm Welcome to our friendly King Community 🤗
I am very sorry to hear about the issue in your game!!
Can you please post your game user ID number? So that, our Pyramid game In-charge can assist you?
Here is a link for you to look for your Game ID ---> Find my game ID number
Please post your reply by typing in the comment box given below.
Talk to you soon! Have a great rest of the day!
My ID is 2295131194
arvma51
Hey Lola_Pop
My ID is 1602516636
Hello, Recently, the game has been crashing several times after logging in. This morning, I noticed that all of my HELPFUL HINTS, BONUS JOKER, SCEPTER OF POWER, and EXTRA CARDS I collected are gone. Please check and restore the bonuses. Best regards and waiting for the error to be fixed
Why cant I acces my profile? I was so much further before I purchased a new phone
my game randomly quit in the middle of playing last night. When I restarted all my boosters have disappeared!! How can I fix this?
This game will not load?
I had a bunch of boosters because I had phone/game issues last March or so, but I got a new phone rece rlt and thought it copied everything over but all of my boosters were gone. I am attaching what they originally gave me, but I did use a lot of them, not sure how many, but I am hoping there is a way to get these back…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
