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I can’t connect to the internet in Pyramid Saga. All other games fine on my device
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Hiya!
Thanks a lot for your patience while the team in the Studio were investigating and fixing this!!
I have good news today; the fix is live, that means, if you update the game now you will be able to play Pyramid Solitaire Saga again without any connection issue!
Once again, thanks for your help and for your patience, you're the best players we could wish for!!🤩
Lola_Pop, it's still not working. It's the same thing, the Wi-Fi icon on the bottom right is still searching for internet.
The problem with missing WiFi seems to be between 2026 and 2027. At 2026 I had WiFi but when I got to 2027 the WiFi was missing. This has happened several times. No I hope the support soon can fix this.
They couldn't find water if they fell out of a boat! IT'S NOT WORKING, HELLO, IS THERE ANYBODY THERE?
Thanks everybody for the information!!
The Game Studio found an issue some hours ago, but they solved it. Can you please confirm that you can play again?
Thanks, and please accept my apologies, Adventurers!!
The problem with missing WiFi seemed to be between 2026 and 2027. No I have reloaded the game several times and every time I get to 2027 the WiFi disappeared. No I hope the support soon can fix this game.
I have 137
Same with me too. I’m waiting for 137..
Same with me too. I reinstalled this morning and it pushed me back to Episode 132 and I had finished 136 on Monday night, waiting to start 137 this morning. I'm having to replay everything and it's super annoying.
Player #1196525023
Please help! @Lola_Pop
Not fixed on my end either. Still rolling. Can not get to episode 137.
Teresa 🦋🌝🦋
Still no nearer a fix. I'm currently on the level that matches the year they'll fix it! 2041.
And ibcl arlt have internet and I'm typing this from my phone. Like who doesn't have internet on their phones anyway?
Nope! Not working. Now at least the wifi icon stopped spinning, after 3 weeks it has given up to an X.
my ID is 10721171369
this is what I lost
I only got the time and the +1
i had bought jokers with coins I paid for and I even lost most of the bonus I had before...
I sent you an email with all the details
And me to the WiFi symbol is turning all the time but I still have the team offers that are proposed
please could you answer my email with an other advice then to go and check the community please
Thank you
Same here and At the end of the bonus time the app didn’t give my bonuses and deleted the one I already had and just gave me the time and the ones that give you extra time 🤷🏻♂️ and they don’t answer my emails...
I’ve been playing for years and i had baugh coins to win these levels...
Same here- been like it for weeks
Thank you Lola_Pop. I have responded to your PM and I really appreciate the help. I have been playing this game for a long time with no issues at all. Again I thank you for your time and consideration!!
PS Just a side note but I miss the stories that used to come with new levels!!
My game connection was fixed yesterday, April 21, got put back 14 levels to level 2026. Opened the game just now and am having the same connection issue as before. I will not play the game until you get it fixed as I don't want to keep playing the same levels over and over.
Hey LolaPop
I was on level 2070, now after restart I am at 2026!
I hop you can help me!
arvma51 ID 2295131194
(Edit by CM: Unsupported Language)
1022227233
Hello @CML999 and @blavigne, welcome to the Community!
The information you're providing is very helpful for the team to find where the problem is and tackle it- thanks!!
@blavigne , I'll send you a private message to help you get your levels back 😉
