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why is alphabetty not loading??
Answers
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Hi @DANNiiO82 !
What platform are you playing on? King.com, Facebook, Android or iPhone/ iPad?
Do you get any error message or doesn't the game just open up for you?0 -
I am in touch with a large group of PC playerssome players have reported loading problems during the past 24 hours1) "Been loading on my mac for 1 hour and just received error message"2) "I cannot get the game to load on my phone but it's fine on my tablet"3) "Here I sit waiting for gameroom to load"
hope this helps
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Why want the game load?
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hi @mikerose
most likely the game will start loading without any action on your part
it is often a facebook issue
my group has about 20 active players and none have reported any loading problems ... yet
options:
1) wait for it to fix itself
2) try to debug it with help from @Crazy Cat Lad
3) experiment on your own
you may have missed @Crazy Cat Lad this week ... he is in Spain and his work week ends in a few hours
he is here most weekdays
some experiments you can try:
1) try another browser
2) try another device
3) try using gameroom
4) try your mobile device on another wifi(i.e. Starbucks)
please post back if it fixes itself ... or if one of the experiments is successful
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Hi @mikerose and welcome to our Community!
What platform are you playing on? King.com, Facebook, Android or iPhone/ iPad?
Do you get any error message or doesn't the game just open up for you?
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You need to clean the memory cache and restart ..!!
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