Comments
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Hey everyone, I just want to clear this up! While we of course always keep an eye out for players cheating or looking to abuse features such as Tournament or races in Soda it's likely that this player, just as @Pitty_Kitty said has had their levels reset or merged due to an issue with their original account. There are…
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Hi Housemaxer, Thank you for sharing your thoughts. We understand that some features might take a bit of getting used to, but that’s part of the fun! We're always trying to add new twists to keep the game interesting and challenging. 😊 However, we totally respect your feedback and will make sure it reaches our game…
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@Yosca @Pitty_Kitty , would you please tag Soda players? 😍
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Hi Werner_Cichy, We’re aware of this issue that can happen to some players and are working on solving it. When playing a level and collecting yellow Surf Candies it is possible that the candies are not successfully collected. If you run into this issue, you can restart your game and continue to play one or two levels for…
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Hi both! First of all, please make sure your game is up to date to the latest game version. If your game is updated and you still don't see Surf Season, don't worry it doesn't have to be an error. With so many fun features and events in Soda - not every player will get every feature. We try to keep our events balanced,…
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Oh no, so sorry to hear that! For any purchase related issues you'll have to talk to our support team. You can reach them by pressing the settings menu (cogwheel icon) in your game and then pressing the "?" button. Thank you!
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Hi @Ange_limon , would you please repost this in English so we can help you out?
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Hi Jedi77, We're aware that this can be an issue. When playing a level and collecting yellow Surf Candies it is possible that the candies are not successfully collected. What you can try to do to fix this is to restart your game and continue to play one or two levels and the collection of candies should start working again.
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Hi @pampringle1957, Oh no! I'm so sorry to hear that. For any issues with purchases you need to contact our Support team. You can find them by pressing the settings icon in game and then going to the "?" icon.
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Hi @sugarbean32, I'm sorry to hear that! Do you mean you cannot login to your account, or that your progress has disappeared? Please describe the issue a bit further and we'll try to help you out.
