Comments
-
Hello, @dunlea25, and welcome to the community! I’m sorry that you are experiencing an issue with your purchase. We cannot access payment information here in the community, but you can check out King’s article in the in-game Help Center about this matter. You can access the article by following the instructions below: 1.…
-
Hello @2hats, and welcome to the sweetest community online! One important thing to remember about your boosters is that they are NOT transferable between devices. Meaning that if you receive/purchase a booster on one device, you will not be able to see it if you play on more than one device, or if you switch devices. Your…
-
Thank you for reposting in English! This seems to be an issue that many poeple have been having lately. However, I may be able to guide you in the right direction. If you are experiencing purchasing issues, one way to see if you could solve this issue would be to check, read, and follow all instructions that King provides…
-
I have an idea! Try to going to King.com, and log into your game on the site directly. Let me know how this goes.
-
That’s very strange @jill3578! Perhaps, something is wrong with King’s servers at this time. I would recommend contacting King regarding this matter( however you may not get a response for some time, as the King staff is on break) I will look in the “Help Center” to see if they have further info on this situation. For the…
-
Hello @Alexsandra, and welcome to the sweetest community around! Just for future reference, we only support English here in the community at this time. Please repost your response in English, and we would be happy to help with whatever you may need! Thanks so much, and have the sweetest day!
-
Hello @jill3578, and welcome to the community! I think I might know your issue! Did you recently change your password on a different King game? If so, then this may affect how your account is recognized on King’s servers. As a result, you may see messages like you stated above. In order to correct this issue, you must go…
-
Hello @RaifRadwan_Abdal, and welcome to the community! Get ready to meet a lot of sweet poeple here! Have fun!
-
Hello @Divvyd, and welcome to our sweet community! That’s a real shame😔 However, not to worry! The first thing to try would be to read and follow all instructions about this matter found within the “Help Center” embedded into the game. Follow the instructions in the graphics below:
-
Welcome @Aashna to our amazing community! We are all friends here, so if you need anything, or just want to chat, we are here! Again, welcome, and keep enjoying Candy Crush Friends Saga!
