LoFiGummy

Community Manager

https://community.king.com/en/farm-heroes-saga/discussion/479180/why-arent-i-getting-credited-with-the-daily-rewards Hi there, what more specifically is happening in the game? Do you see the Daily Bonus, but then don't have it when playing? Or is it not in your game at all? Please try these steps first of all to make sure…

Hi there @Alex12896, I'm looking into this with the studio to see what could be the issue. How long have you been having the event issues as well? Looking to see if these two might perhaps be connected.

To get back to everyone here, the studio managed to see the issue now and it will be fixed in a future update - thank you for letting us know!

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3212816#Comment_3212816 The rewards will be sent out this week! There was some time to collect all the players ID's before they were going to be sent out. So hopefull you'll have it in your game soon.

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3215821#Comment_3215821 Just to check, what was different when you got back to it later on? And thanks for adding on your perspectives here @simplyP & @michimune I'll check with the studio to see what could be wrong with the level.

https://community.king.com/en/candy-crush-soda-saga/discussion/478965/mega-color-bomb Hi there, to understand it a bit more are you saying that you enter a level with a Mega Color Bomb, then leave the game active or lock the device and then it just disappears when you get back to it?

https://community.king.com/en/candy-crush-soda-saga/discussion/479152/i-have-been-trying-to-purchase-gold-bars-in-order-to-keep-my-progress-it-has-said-contacting-for-3 Hey there @nikiawhite! That sounds a bit frustrating, but where do you see the "Contacting" message? Do you perhaps have a screenshot? What I would try to…

https://community.king.com/en/candy-crush-soda-saga/discussion/479144/i-lost-my-progress-i-m-mad-can-t-retriever-it Hey and that's understandable, did you have an account in the game? It could be that you've been logged out and need to log back in, have a look at this article first of all. If you didn't have an account,…

https://community.king.com/en/candy-crush-soda-saga/discussion/479126/wheres-my-rewards Hi there! Sorry to hear that, seems like you've tried some of the troubleshooting steps as well. Could you perhaps send your Player ID so that I can take a look at it? It's also great if you can check that you're on the latest version…

https://community.king.com/en/candy-crush-soda-saga/discussion/478821/cant-play-bakery Hi there! Let's take a look, please try these things first of all to make sure nothing is wrong with your game: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates.…