LoFiGummy

Community Manager

Comments

  • This thread has now been moved to discussions, so we can have more talks with the Farmers in here! ๐Ÿ‘๏ธ๐Ÿ‘„๐Ÿ‘๏ธ I hope everyone is staying all right in the heat in this part of the hemisphere - it's even warm in Sweden whichโ€ฆ is totally not a thing Be careful that your phone or devices doesn't overheat!
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3365378#Comment_3365378 Hey there, what version of the game are you on? The developers were able to fix parts of this in the latest version which was at the end of last week - but it's very valuable to know if the problem remains. For anyone else thatโ€ฆ
  • Hey there, as some may have noticed, we didn't have Campfire Trail in the game last week - unfortunately due to some unexpected errors the event will not be live this Season, so the one starting on the 24th has been cancelled For those who were planning it, so you are aware!
  • Happy Anniversary Lim! even though it's one day late from me ๐Ÿป
  • Thank you to everyone who participated, the survey will soon close and we'll have more information about what was in the survey soon. ๐Ÿ˜Š
  • https://community.king.com/en/farm-heroes-saga/discussion/comment/3361564#Comment_3361564 No there are no plans to remove the tags โ˜บ๏ธ We currently are having some issues with the email notifications so that setting might not be visible in the profile at the moment - but we're looking into it and hopefully it will be fixedโ€ฆ
  • https://community.king.com/en/candy-crush-soda-saga/discussion/503420/didn-t-get-my-rewards Hey there sorry to hear that - if you can send me your Player ID I can look into it! https://kingcare.zendesk.com/hc/en-us/articles/11723516766749-How-can-I-find-my-player-ID# Otherwise, I recommend following these steps to makeโ€ฆ
  • https://community.king.com/en/candy-crush-soda-saga/discussion/503410/vidas Sorry to hear that! That doesn't sound right. A few things that could happen is: Something is wrong with the game or internet connection There could be a bug in the game To make sure that nothing is wrong on your end, please follow these stepsโ€ฆ
    in VIDAS Comment by LoFiGummy July 14
  • https://community.king.com/en/candy-crush-soda-saga/discussion/503377/mega-color-bomb-gone Hey there and sorry to hear that ๐Ÿ˜” Was the game closed down when you came back to it? If you leave the game once in a level it will be counted as a "loss" in the system which interrupts the streak mechanics like the Mega Colorbombsโ€ฆ
  • https://community.king.com/en/candy-crush-soda-saga/discussion/503356/rain-bow-streak Hey there, If a reward has changed in one of the event, this is most likely due to a test by the game studio as they're constantly balancing the games and what you get in the events. Should it look like a bug or something similar though,โ€ฆ