MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Kira, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Candy crush progress did not transfer to my new iphone Comment by MarkHawk July 2017
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost progress after getting new phone Comment by MarkHawk July 2017
  • Hi Carole, Thanks for your post. The Candy Crush Saga Monopoly game receivers was randomly chosen and I'm sorry to hear that you were not one of the winners in the event. From time to time King will create new events and I hope you will be one of the lucky winners. The board game is also available for purchase online. I…
    in Monopoly game prize Comment by MarkHawk July 2017
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I played the cake island striped candy challenge, remaining on the challenge until the time was done Comment by MarkHawk July 2017
  • Hi Bethany, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Where does Dexter's challenge go?!? Comment by MarkHawk July 2017
  • Hi Biffy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I was on level 349 when I returned next play I was on level 45 help please Comment by MarkHawk July 2017
  • Hi Ros, I have sent you a private message, so that we can check your player account as well as your purchases. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Being charged double when purchasing packages whilst playing Candy Crush Saga. Comment by MarkHawk July 2017
  • Hi Emma, I have sent you a private message, so that we can check your player account as well as the purchase. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I bought 15 gold bars for £1.99 but have been charged £17.99.... why?! Comment by MarkHawk July 2017
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in HELP! I landed on the "Jackpot," but no prizes to claim! Comment by MarkHawk July 2017
  • Hi Jess, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in Sweet bundle Comment by MarkHawk July 2017
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