Comments
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I'm glad to hear! And you're very welcome, Nancy :) Have a Bubblific weekend!
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@Nancy, the reward is now waiting for you on your game. Close the App and reopen and you will receive it :) I hope you enjoy! Sorry about the inconvenience again. Let me know if anything and have a Bubblicious time! Mia
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Hello LaurieK68, Are you playing from Facebook/PC or from your phone? Make sure you have the latest version of the game/browser/App installed and if that's the case, try to re-install everything. If that does not solve the problem, could you please give us a little more info on your browser/game version? Also, a screenshot…
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Hola! To avoid any issue, always make sure you're using the latest game/browser version and clear cache and cookies regularly. Let me know how that goes once you've done that. If that does not solve the issue, please give us more info on the platform you're playing on. A screenshot would also be very helpful. Thanks! Mia
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Hey Nancy, Sorry for not getting back to you earlier. To avoid that kind of issue, always make sure you're using the latest game version and clear cache and cookies regularly. For now, I'll add the reward to your game, but I'll need your Game ID for this. To find it: - Open the game App. - Tap on the left bottom corner and…
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Hey Hov! Just to make sure I get it, do you want to restart playing from level 1 with your FB account or you want your details (Fb account, levels, and everything else) deleted from our data? Thanks! Mia
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Thank you! The treats have been added, you'll find them next time you open the game. Sorry again for the inconvenience. Remember to make sure you have the latest Game version and clear cache and cookies regularly to avoid that kind of problem ;) Have a Bubblific day! Mia
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Hello Dyan, Thanks for posting on King Care! I am not sure I understand the issue properly. Do you mean that the message "Magic in progress" keeps coming up while you're playing? Or is it when you click somewhere specific? Please clear cache and cookies on your device and restart the game. That usually helps. If not, could…
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Hi Tiphaine, Thanks for re-posting in English :) The reason you don't have the Quests anymore is that this feature is currently being tested. So not all players have access to it: We are constantly adapting our games by introducing and testing new features, gameplay or concepts. Before releasing these kind of new…
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Hey again and thanks for writing in English :) The reason is that we are constantly adapting our games by introducing and testing new features, gameplay or concepts. Before releasing these kind of new features, we always choose a randomly-selected group of players to trail the feature and see how they react to it. We then…
