QueenMia

Community Manager

Hey Daidre, Thanks for posting! I'm really sorry but we're having some issues with the Tricksies. I can add your reward to your game, but for that I'll need your game ID please. To find it: - Open the game App. - Tap on the left bottom corner and click on the orange icon. - DOUBLE TAP on the King logo on the top of the pop…

Hello Hov :) Thanks for posting on king Care! Check that, it explains all you need to know to restart your game: https://care.king.com/en/blossom-blast-saga/superstar-information-post-how-do-i-restart-progress-from-level-1 Enjoy ;) Mia

Hello DanteH77, Thanks for posting! I'm sorry but the site is only available in English for now. Would you be able to rephrase in English so that we can help you? Thanks a lot! Mia

Hello Ven, Thanks for posting on King Care :) To be honest with you, I don't know what the issue can be. To make sure your phone is compatible, go to Google Play and check "Compatibility" Also, clear cache and cookies and restart your phone, that might help. Let me know how that goes! Thanks Mia

Oh, I'm happy to hear you passed it! Well done :) I'll let our Studio know about it though. Thanks so much, Julie and let me know if I can help you with anything else! Mia

Hello Julie, thanks a lot for the extra info - I've tried to play the level and I could not replicate the issue - I'll check with the Studio for you. Would you be able to give me your Game Id for this? To find it: - Open the game App. - Tap on the left bottom corner and click on the orange icon. - DOUBLE TAP on the King…

Thanks a lot for the screenshot, Julie! Have you been able to pass the level in the end or? Make sure you have the latest game version and clear cache and cookies and restart the game, that should help (make sure to do it every now and then to avoid that kind of issue). If that does not solve the problem, please let me…

Hello Julie, A screenshot would be very helpful indeed!! Here's a guide on how to add it to your post: https://care.king.com/en/alphabetty-saga/superstar-information-post-how-do-i-upload-a-print-screen-on-king-care Let me know if you need any help with it. Looking forward to seeing it! Thanks and until then, have a SASSY…

Hello Jennifer, We've been having issues with the Tricksies Challenge and we're really sorry about that. The best is to make sure you always have the latest game/App version and clear cache and cookies regularly. This helps prevent against malfunctions. I have added some Gold Bars to your account now as compensation to the…

Ciao Renato, I'm sorry but we only support in English - Would you be able to rephrase in English so we can help you? Thanks :) Mia