Snow_Rider

Hey there! Try playing in a different browser (Chrome, Firefox, Edge, or Opera) and clear your cache regularly. Also, disable any VPN, extensions, or ad blockers and check your security settings to see if that helps!

Hey there! If you’ve stopped receiving ads, it’s likely due to A/B testing. This means that ads may appear for some players while the game team tests and adjusts the feature. If you don’t see them right now, you might be in a group that doesn’t have access at the moment but this can change over time!

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Hey there! Sorry to hear about this! For purchase-related issues, please reach out to Player Support. They’ll be able to check your transaction and assist you. You can contact them directly through the game’s settings under Help Center.

Hey there! Critter Carnival might not appear due to A/B testing, where features are tested with different player groups. It could return in a future update, so make sure to keep your game updated to catch any changes!

Hey there! 😊 Just to clarify, are you having trouble connecting to the app store on your device (like Google Play or the Apple App Store), or is the issue with the in-game shop for Gold Bars?

Hey there! Level 8402 might be indeed tricky, but here are some tips that might help you out: You got this!

Hi there! If you're still not seeing new levels, could you please share which game version you're using?

Hey Friends! A huge THANK YOU to everyone who participated in our Valentine’s Valley contest, PART2! We loved seeing the thread filled with hearts and all the love you shared! Now, let's give a big round of applause to our lucky winners! Congratulations to: @steventseng @istuff @SabrinaM @annili @MollyS @EnergizerBunny…

Hi! If you're referring to the 1-2-3 Grow event (the event where you need to grow the pet), the Studio is working on a couple of fixes. They should be released tomorrow! ☺️