Snow_Rider

Community Manager

Hi there! So sorry to keep you waiting 🙏 I’ve checked in with the team, and it looks like this issue is either an edge case or may be related to the device itself. To help, please make sure your device software is up to date, you’re running the latest version of the game, and you have a stable internet connection. If the…

https://community.king.com/en/candy-crush-solitaire/discussion/comment/3393590#Comment_3393590 Thank you so much for sharing this great suggestion! While adding an in-game chat isn’t part of the Studio’s current plans, your feedback on coin requests is fantastic. I’ve just shared your comment with the Game Studio ☺️

https://community.king.com/en/candy-crush-solitaire/discussion/comment/3392898#Comment_3392898 Love the feedback! Will definitely pass it along to the Studio team ☺️

Hi there Pet Savers! 🐾 Thanks for your reports! Just to keep you updated: There’s been an unexpected delay in the release of new levels this week. The Studio is aware and actively working to get everything back on track as soon as possible. As for Mystery Mountain, it's a known issue that the team is also looking into.…

Hi Pet Savers! 🐾 There’s been an unexpected delay in the release of new levels this week. The Studio is already on it and working to resolve the issue as soon as possible. Thanks so much for your patience, we’ll keep you posted once the levels are live again! @Lynette @Lady_Choo

Hi Pet Savers! 🐾 Thanks so much for your reports! We want to let you know that the team is currently looking into the issues with the Weekly Contest. 🛠️ We really appreciate your patience while we investigate. We'll keep you posted as soon as we have more news to share.

Hey players! Please refer to the latest update on Mystery Mountain here

https://community.king.com/en/pet-rescue-saga/discussion/507366/mystery-mountain-help-from-friends-asking-for-and-giving-lives Hi there! 👋 We’ve encountered some unexpected hiccups that may have affected access to the Mystery Mountain event. The Studio is already working on a fix, and we hope the issue will be resolved by…

https://community.king.com/en/pet-rescue-saga/discussion/comment/3393073#Comment_3393073 Thank you! The issue should be solved now, have a nice day! 😺

Hi Pet Savers! 🐾 Thank you so much for bringing this up. We experienced some unexpected hiccups during the Mystery Mountain event, which unfortunately meant that many of you didn’t receive the feature. Letting you know that the Studio is already working on resolving the issue, so you can get your paw-some skills ready for…