Comments
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Hey! Would you mind sharing the platform you play on, your device, your game version, and your Game ID (you can find it here)?
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Hi! I totally get how you’re feeling — waiting can be so frustrating 😓 But I want to reassure you that the team’s full focus is on fixing the ongoing event issues. It’s just some bad luck that several popped up at the same time. Since each one is different and needs its own investigation, it’s taking longer than usual. On…
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The investigation is still ongoing. Please keep an eye out on the first page. I’ll update it with any news from the Studio as soon as I have it 😉
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Hey Pet Savers! Good news, we’ve got an update on Mystery Mountain! The fix is coming this week, and the event is expected to return this Friday. 💡 To make sure the fix reaches your game, please update to the latest version 4.8.2, which will be available in the coming days.
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Hey @DBojanic @FionaV23 @orileslady @tammi65! I've seen your questions about how to treat your pets. Have a look at the guidance Lynette kindly prepared ☝️
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Pssst… the new levels are already out 😉 Enjoy the fresh content! And when you hit a level milestone, feel free to share it here to claim your sugar crushing achievement here!
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Hey @Kat-6 !Thanks for sharing your city — it looks lovely 😻 The event has a total of 100 levels, so you’ve got plenty of chances to get your broccoli. Keep going, you still have time! ☺️
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Hi there! Sorry for the inconvenience this has caused. I want to let you know that this issue has already been flagged to the Studio. We’ve also received similar reports in Candy Crush Jelly Saga, and I can assure you the team is already on it. Hopefully the fix will arrive soon 🤞
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Hi Andres! Hope you’re having a fantastic day 😊 Just letting you know that both issues have already been flagged. Thanks, as always, for keeping the reports coming!
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Hi Pet Savers! Thank you so much for sticking with us during this time. We’d like to share the current status of the event issues: Missing Rewards in Weekly Contest 🔍 Status: The investigation is ongoing. Mystery Mountain/ The event isn’t showing or levels can’t be played Since unexpected issues are blocking smooth play,…
