Snow_Rider

Community Manager

Comments

  • Hey! Did you update the game to the latest level, which is 4.8.0.0?
  • Hi Solitaire players! 🃏 Amazing Monday news 🙌 The fix is now live. To receive it, please make sure to update your game to the latest version: 1.15.97. Thanks for sticking with us — that means a lot to us!
  • Thanks for the question! The Studio is currently A/B testing the feature with and without hints. This means the experiment applies to random groups of players, which is why johamilton and you're having different experiences. Do you prefer playing with hints, or without them? 😃
  • @Andres-2 it’s fixed! And it’s all thanks to you! Have a sweet day!
  • Good catch, Andres! We'll update our Help Center article. Thank you! ☺️
  • Great explanation Lynette! 🙌 @AnnieX Let us know if you manage to treat your pet! 🐾 Thanks as well for reporting the visual discrepancy between the main and event windows. I’ll share this with the team! 🙏 As for the Market, the expected behavior is that players get access to the Autumn Market only on Sundays. Once players…
  • Hi Pet Savers! 🐾 Thank you so much for sharing your feedback and experiences on Level 9097 🙏 Your input really helps us catch issues more quickly. The Studio is already aware of the lack of moves on this level and is taking a closer look. We’ll keep you posted with any updates!
  • Hey! Thanks so much for your question. New levels are arriving today for iOS, Windows, Amazon, and Facebook players. Unfortunately, Android users will need to wait a little longer. The new levels are expected to be released on Monday. To make sure the new levels show up in your game, don’t forget to update to the latest…
  • Hi Witches and Wizards ✨ We’re aware that some of you are experiencing connection issues, and we want to reassure you that this is a known problem. The Studio is already investigating and actively working on a fix. 🛠️ We understand how frustrating this can be, and we truly appreciate your patience while the team works to…
  • Hi there! So sorry to keep you waiting 🙏 I’ve checked in with the team, and it looks like this issue is either an edge case or may be related to the device itself. To help, please make sure your device software is up to date, you’re running the latest version of the game, and you have a stable internet connection. If the…