StuckInATree

Noble

Have you already tried going through the steps given here to see if there's any difference? https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Not come across it as I've got there yet, could you share some screenshots of it?

As long as you actively connected your game to either Facebook or Kingdom previously, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up.

Well if you've managed to post this question then you are already signed into King Care. There's no chat function here though as far I've seen, was the chat you saw on King.com or something?

What are you playing on? If it's mobile/tablet, does anyone else connect to it by any chance?

Yeah the pace of the game really changes as you go further along, not everyone is up to that kind of challenge. 

It won't continue on if you load the game on another device as the only data that syncs is gold and level progress, everything else is locally stored.

Not really sure, could you share a screenshot of what you're seeing? 

Not sure, could you share a screenshot of what your level looks like in that case?

Weird, have you already tried going through the troubleshooting steps? https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios