Comments
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Hi Liza! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try clearing your browser cache and the game should work correctly again. Cheers
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Hi Karen! Boosters and messages can't be transferred to other devices so you'll have to use them on your tablet. Cheers
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Hi Jessica! Check if the game is proper connected to Facebook. This page will help you out: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Cheers
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Hi Vicky! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/pet-rescue-saga/pet-rescue-html5 Try clearing your browser cache and the game should work correctly again. You could also try the game version on King.com's website. Cheers
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Hi Pcassidy! Would you happen to have a screen-shot of how it looks on your screen? Please post it here and I'll try to help you out :-) Please also check if the Reward account has been set up so that it can be used for in-game purchases. Cheers
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Hi Mareike! Which iOS phone model do you have? I've seen threads where older Android and iOS are no longer compatible with the game: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash This thread gives an overview of compatible devices:…
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Hi Vivien! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try clearing your browser cache and the game should work correctly again. Cheers
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Hi Kim! Are you playing the Windows10 app version or does this happen on Facebook? You could try to switch between the two formats to see if it work better on the other version. Cheers
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Hi Diane! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try clearing your browser cache and the game should work correctly again. You can do refunds on Facebook by going to the purchase history and…
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Hi Tate! Looks like the game was recently updated to a new format. Try clearing your browser cache and the game should work correctly again. Cheers
