Comments
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Welcome to Soda Community @NanT151 Sorry to hear this. Where do you see the connection error? When trying to claim rewards? If so, from which feature/event are you trying to claim the rewards from?
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https://community.king.com/en/candy-crush-soda-saga/discussion/447013/how-to-have-many-life Welcome to Soda Community @yanasd You can find other players to play with in the "Add New Friends" thread here in the forum and ask them for lives!
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https://community.king.com/en/candy-crush-soda-saga/discussion/447131/no-movement-on-the-game-shipmates Welcome to Soda Community @LiveLaughLove1902 There are different versions Shipmates, please check which version you have. There is a version where you get ammo by playing new levels yourself and a version that gives you…
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Welcome to Soda Community @ismaelrivera I am sorry about this. We have seen more reports and also reported it to the Studio. Do you play on an Android device? In that case we were told the Studio is working on a fix for Android version 5/6. If you use an other Android version, please try to update Android System Webview…
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Welcome to Soda Community @mf1955 The video advertising feature, like all advertising and promotional features, is still a test feature in the game. Therefore, video ads are not always available and not found in all players' games or on all devices. So if you are missing the ads in your game right now, make sure you have…
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Welcome to Soda Community @Lois_bloomsdale When I combine a stripe and wrapped candy in my game it works as usual. You could go through the troubleshooting steps: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device…
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Hello again @Comfinflüghul Please try this troubleshooting: - clear the cache -> not data that will delete your boosters - close the game app and Network restoration ( that means, sign out from the wifi or signal, wait 10 secs and sign in again then open the Game App) - check for game and device updates - log back into the…
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Welcome to Soda Community @Oscar_Enrique The video ad feature is not permanent in players' games as it may become available to some players for a period of time and unavailable to others. It rotates among players' groups. Players are advised to make sure the game is always up to date.
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Welcome to Soda Community @kdrinck65 Let me check that level and I get back to you
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Welcome to Soda Community @nisr @Comfinflüghul Please try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly. Hope this helps 🙂