Comments
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Welcome to Soda Community @Peachzzzz Please try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly. Let me know if you need more help 🙂
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Welcome to Soda Community @mimontesi The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of players can get lives, while others can get boosters or other items from this feature. This also means that the video ads will not always be available and not found in…
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Welcome to Soda Community @Donna_Rusnak I am very sorry to hear that your daily bonus is reset to day 1. It cannot be restored 🙁. The only exception is if you are offered to restore the Daily Bonus streak with gold bars. There are a number of reasons this reset might happen: device updates, the time you logged in, and…
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Hello @JdTheSweetAngel If I remember correctly you're playing Candy Crush Saga, correct? So let me tag CCS moderators to help you. @kiara_wael @PummyRaj @bearwithme
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Welcome to Soda Community @Ninajoan I am sorry about this 😕 Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get…
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Hello @Janine2 Do you mean you have lost your progress? Did you save your game using a King or Facebook account? Please ➡️ check HERE how to get your progress restored. Visit also our Help Center for ➡️ more articles on the game progress HERE. (you can click on the green words 😉) Let me know if you need more help 🙂
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Hello @Dan_Ovi Sorry for that. There were other players who had the same experience 😕 I’ll pass it on.
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https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3036924#Comment_3036924 Yes, the reports started coming in on Friday. Thank you for getting back to me, I will forward the info to the CM. You could contact King Player Support for this. They are able to send you the rewards 🙂 If you happen to play on…
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Welcome to Soda Community @Benjipup515 There are different versions Shipmates, please check which version you have. There is a version where you get ammo by playing levels yourself and a version that gives you ammo because your friends play levels. You can check the version by clicking on the “i” at the top left. Let me…
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Hmm strange @slynn72 Please try the troubleshooting, this sometimes resolves disruptions. Troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for…
