Candy Crush Soda Saga

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Rescue Buddies

My game shows an alert on Rescue Buddies for me (like it's waiting for me to claim a prize) but when I click on it, the screen sort of blinks then goes right back to the "Activities" page with the alert still showing on Rescue Buddies. The game is up to date. Any ideas what's going on?

Accepted answers

All comments

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3036924#Comment_3036924

Yes, the reports started coming in on Friday. Thank you for getting back to me, I will forward the info to the CM. You could contact King Player Support for this. They are able to send you the rewards 🙂

If you happen to play on Windows app, you can contact directly from the device:

click on the blue gear
click on question mark
click on “technical and connection issues”
click on “thanks for reaching out”
scroll down to “contact us” select topic “events or features issues” subtopic “I didn’t receive my reward”

If you don’t play on Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find it.

StanFam3

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3036875#Comment_3036875

I play on a Google Pixel 7 Pro. It's all up to date! This just started yesterday.

Yosca

Welcome to Soda Community @StanFam3

Sorry about this! I have seen other reports and already passed it on.
What kind of device do you play the game on? Make and model please.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Yosca

Welcome to Soda Community @StanFam3

Sorry about this! I have seen other reports and already passed it on.
What kind of device do you play the game on? Make and model please.

StanFam3

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3036875#Comment_3036875

I play on a Google Pixel 7 Pro. It's all up to date! This just started yesterday.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3036924#Comment_3036924

If you happen to play on Windows app, you can contact directly from the device:

click on the blue gear
click on question mark
click on “technical and connection issues”
click on “thanks for reaching out”
scroll down to “contact us” select topic “events or features issues” subtopic “I didn’t receive my reward”

If you don’t play on Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find it.

Welcome! 👋

New here? Sign in or create an account to join the fun.

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