Comments
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Welcome to Soda Community @Loreli Do you use the same account for both devices? Please click on the link below for more info: https://community.king.com/en/blog/kb/articles/461-why-is-my-progress-different-on-two-different-devices Let me know if you need more help 🙂
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Welcome to Soda Community @julieking13 I am sorry you have this problem. The Studio is aware of this issue and is working on a fix. You can find the issue in Help Center here. We have been informed that a fix will be released in an update in April. Sorry for the inconvenience.
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Welcome to Soda Community @Debadee I am sorry to hear you lost your progress 😕 Please click on the link below, how to get help to restore your progress: https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved
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Welcome to Soda Community @cissygirl There is an issue with Daily Bonus and the Game Studio is working on a fix, which will most likely come soon together with a game update. So make sure you have the latest update! 🙂 There is a work around, and you can find it here.
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https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3015087#Comment_3015087 The request has been sent and I believe you should receive the gold bars today 🙂
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Welcome to Soda Community @Renée_Shavel I am sorry to hear this. Please note, only completed quests from free pass will unlock Deluxe pass rewards. Please read more info how to get a refund below: https://community.king.com/en/blog/discussion/369389/%EF%BB%BFdid-something-go-wrong-with-your-purchase
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Welcome to Soda Community @jamzzz41 Did you use the same account details? Please click on the links below how to get your progress back: https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved…
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Welcome to Soda Community @mypayconnect The video ad feature is not permanent in players' games as it may become available to some players for a period of time and unavailable to others. It rotates among players' groups. Players are advised to make sure the game is always up to date.
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Welcome to Soda Community @ValB3 I am sorry to hear this 😔 Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get…
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You guys are good at math 😊 thank you for your participation. The correct answer is 55 The winners are: @Nadine3579 @Andres-2 @Shina04 @Arlie1970 @Courtney1990 Congratulations! 🎉 Please include your Player ID in the comment field below so we can send you 30 gold bars to your Soda game.…