Comments
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Welcome to Soda Community @trella I’m sorry your game freezes. Find your type of device in one of the links below and follow the steps. Let me know if you need more help 🙂
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Yes, I am a moderator, which are volunteers and regular players like everyone else is here in the Community. We are not King employees. And as for my comments, if you look at my profile you will see that I have been here in the Community since 2018. Have a nice day 🙂
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No way @mokers22 ! Just to be clear; I've never made a purchase, I've been playing CCSS since 2014 and have never seen 1 ad! I play on multiple devices (iOS and Android). Personally, I think it's unfair that some players have ads that give them boosters/lives or extra moves for free 🤷🏼 Other players, like me, who have…
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Welcome to Soda Community @cycyndib Strange that the unlimited lives are always not added to your purchase, and I am sorry for that 😕 Unfortunately, the Community cannot handle purchases due to personal information, but Player Support can. When reporting your purchase issue, I recommend that you explicitly state that it…
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Hello @mokers22 welcome to Soda Community I am sorry to read that the ads have stopped appearing in your game 😕 The video ad feature as all ads and promotional features is still a test feature in the game. Therefore video ads will not always be available and not found in all player's games or on all devices. All the…
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Hi @christinewupp sorry, I really need to respond 😅 No doubt players will see a pattern, but just to be clear; I've never made a purchase, I've been playing CCSS since 2014 and have never seen 1 ad. I play on multiple devices (iOS and Android). Personally, I think it's unfair that some players have ads that give them…
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Welcome to Soda Community @marladic We only use English in the King Community to ensure that everyone understands and can be understood. Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English and one of our members will be happy to help you. Thanks for your understanding and…
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Hello @billyjeans @ThiagoOfficial I am sorry to read that the ads have stopped appearing in your game 😕 The video ad feature as all ads and promotional features is still a test feature in the game. Therefore video ads will not always be available and not found in all player's games or on all devices. All the features that…
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Welcome to Soda Community @Fisherman That’s strange! When viewing the ads, make sure that you don't close the ad before it ends as it may cause problems like freeze, black screen, etc. You could try closing the game, clearing cache and checking for game updates. Also check if your Internet connectivity is stable. Hope this…
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Welcome to Soda Community @SallyCollins I am sorry to read that the ads have stopped appearing in your game 😕 The video ad feature as all ads and promotional features is still a test feature in the game. Therefore video ads will not always be available and not found in all player's games or on all devices. All the features…
