Hi @sunny1girl have you seen the vote and discussion post re the Chocolate Box. Click on the below link and have your say https://community.king.com/en/candy-crush-saga/discussion/413013/the-chocolate-box-revamp-any-feedback#latest
Hi @shaunroline_02 Have you contacted King Player Support, no one here can sort that kind of problem as all are players like yourself. Scroll right to the bottom of this page as far as you can go and click on Contact Us. Then fill in all the details asked for, hopefully you will get an answer.
Don't forget, if you ever pay real money for anything in the game, they take the ads away. Don't ask me why but there have been a lot of posts about it. More than likely because they want you to keep paying.
Yes I have that, don't play anymore though. Too many awful changes. Hope you get it back, that's one thing they shouldn't have removed for certain players.
A friend of mine, not in King Community has the same problem. He was high up on the Summer Cup Leaderboard. Can't even get in to play so will probably lose his place. Is he happy, no, is he very stressed, yes. My advice to him is stop playing and delete the ruined game.
It's all to do with the new Saga Map. Nothing good about it at all. They won't change it so looks like you're stuck with it. Shame, used to be a great relaxing game, not anymore.
I thought there was a voting score showing the majority hated it. Can't see that now on my device, is it me or has it disappeared? Ignore that, I hadn't clicked on the vote results button. Got it now 72% don't like it.
I stopped playing a good year ago. So many changes all for the worse and it's still happening. Nothing like the game I played and loved. Don't think those running the show actually play the game. Keep checking to see if it is getting better but it appears it's just getting worse.