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How can I flag abusive team names in the game?

When you play our games, you agree to our Terms of Use. Our Terms of Use help clarify several things about our games, including making sure our players are fun and friendly.

This does include our in-game chat. We hope that all of our players follow our House Rules but if somebody does not, you can report any abusive and inappropriate content.

Steps to report an abusive team name

You can do it from the game itself, and the first step is to tap on the Teams icon on the right side of your main screen. This is the way to open the Teams feature, where you can access the reporting tools.

Main screen of the game, with Kimmy ice-fishing in Candy Town. To the right, there's the Teams icon highlighted because that's where players should click

You can both report another team's name, or your own team.

If you want to report another team's name:

I. On the Join a Team screen, tap on the blue button next to the name of the team you need to report.

The Join a Team screen. The team names are listed, including the name, the amount of players in the team and the activity level (high or low). Next to the name, there's a blue button with a white arrow

II. Tap on the blue circle with three white dots next to the green Join button.

The screen with the team's profile. There you can see the team's activity level, the different players in the team, and more. Next to a green Join button, you can find the blue circle with 3 dots

III. Select a reason for reporting, and tap on Report.

A pop-up titled Report team. It asks: What would you like to report?. Players can choose between Aggressive language and Spam. Underneath, a green button reads "Submit"

And that's it! 😊

If you want to report your own team's name:

1. Tap on the Teams tab at the bottom to open the information screen about your team.

The Teams feature landing screen. You can see information about the players in the team and the team's ranking. At the bottom, there are 3 tabs. The one in the middle reads "Team" and is highlighted

2. Tap on the blue square with three dots next to the Leave button.

Settings screen of the Teams' feature, stating the team's activity level, if it's public or private, the team code and if the chat is enabled. Underneath, there's the Leave button in pink and next to it, a blue circle with 3 white dots. Players need to click there

3. Select a reason for reporting, and tap on Report.

A pop-up titled Report team. It asks: What would you like to report?. Players can choose between Aggressive language and Spam. Underneath, a green button reads "Submit"

And that's it! We'll receive your report straight away!

More information on how to report abuse:

⭐Learn how to report abusive content in the chat in Candy Crush Soda

⭐Learn how to report abuse, offensive content and cheats