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Why can't I play on iOS 11 anymore?
Hi there! Keep reading to find out... - Why you won't be able to play on iOS 11 - How to check which iOS version you have - How to update iOS on your Apple device The game does no longer support iOS 11 That means that if your device uses iOS 11, you won’t be able to play any new levels, and you won’t receive any new…
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Top tips from your fellow players
Have you ever been stuck on a level and felt like you will never pass it? Although we can't pass the level for you (as we would spoil the fun!), here are some tips and tricks by the Pyramid Solitaire Community (yes, players like YOU) that we hope will help! * Pay attention to the instructions for the level at the beginning…
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What are Scarabs and Power-Ups?
Helpers and Power-Ups can be helpful if you find yourself stuck on a challenging level! Would you like to learn more about them? Helpers are the Scarabs that appear inside a level after reaching certain conditions, such as collecting Golden Cards, Clover Cards, or achieving a 5-card-streak while using the Scarab Power.…
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What are the different Powers?
Powers are the special abilities you can choose for your deck before entering a level to help you master the challenge. Your Powers are shown on the pre-game screen and always apply to the level you’re on so you can go for the win! There are three Powers in Pyramid Solitaire Saga: Reserve: This allows you to put a card “on…
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Where have my messages and lives from Facebook friends gone, and what can I do about it?
First things first, it’s important to understand that Lives received from Facebook friends are technically notifications sent in Facebook. Those Lives are held in your profile and delivered into your game once per notification. If you make changes to Facebook or your device, those notifications might be classed as…
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What should I do if I’m not receiving messages from friends or other players?
Because millions of people worldwide play our games at the same time, there can sometimes be delays when you send and receive messages. The delivery of messages is sometimes affected by factors like the volume of messages being sent, the status of social media networks, internet issues, and more. We know this can be…
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How many lives do I get in the game?
You start any game you play with a full set of five lives. Every time you fail or quit a level you lose a life, but they will recharge over time, so you can jump back into the fun. If you're keen to get back into the game straight away and would prefer not to wait, you can choose to ask your connected Facebook or King…
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The game says I have to wait hundreds of minutes for my next life. What happened?
If you have recently changed the time on your device (for example, changing time zones due to travel) this may affect the lives timer in the game. To fix this, simply follow these steps: * Open the game and check how long you have to wait for your next life. * Now set the clock on your device forward by that amount of…
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How do Unlimited Lives work?
Unlimited Lives can sometimes be bought or occasionally offered as a prize in many of our games. It's a great way to play for longer without running out of lives! Unlimited Lives are controlled by a timer, so when they're won or bought, the clock will begin to 'tick' down until the timer reaches 00:00 and your game returns…
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Unable to Send/Receive Lives
Hello, Solitaire adventurers! It has come to our attention that certain players cannot send and receive Lives in-game due to a Facebook error. We want you to know that the Studio is aware of this issue and is investigating it so as to fix it and give you the best playing experience. Thank you for understanding. See you…