Some players receive an error screen when trying to claim the rewards through their Royal Pass.
Status: Solved
How to get the fix on your device:
Please update your game as soon as the new version is released (9.4.2.0)
How to update your game:
On an Android device (date of release: Sep 20):
- Open the Google Play Store app .
- At the top right, tap the profile icon.
- Tap Manage apps & device. Apps with an update available are labeled "Update available."
- Tap Update
On an Apple device (date of release: Sep 23):
- Open the App Store app.
- Tap the Updates button in the lower-right.
- A list of apps that have available updates will be shown here.
- Tap the Update button on the Updates list or the Info screen.
Remember:
- There is no active Royal Pass at the moment. If you see the event in your game, it's due to a visual glitch.
Thanks for your patience and understanding!
For more information, please head over to our Bubble Witch Saga 3 Community.