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Accepting any combination of letters as legitimate words! (Resolved)

Schnipps
Schnipps Posts: 4

Level 1

edited February 2019 in Support
I have suddenly experienced a very strange thing. Alphabetty is now accepting any combination of letters as legitimate words. I have been struggling with level 876 for some time, but this morning I have covered every letter on the screen and it has been accepted as a word. I did this for the whole level and have accrued a score of 572491. It has put me at the top of he leader board but it is not much fun!
When I quit the game by pressing the green cog, a series of screens appear starting with 'messages' with headings 'Id'. 'Status' and 'Reason'. Is this part of Alphabetty or is it my device.
Has anybody had this? Can anybody help?

Best Answer

  • QueenMia
    QueenMia Posts: 12,979
    Answer ✓
    Hi everyone, me again! 

    So that actually went quickly :) Thanks to you, we realised that we published some tests by mistake and this is what was creating the problem - Really sorry about that! 
    We have now released the correct version so all you need to do is update the game again and that will solve the issue. 

    Could you please confirm that it's all fine afterwards?

    Thank you guys and again, sorry for the inconvenience!
«1

Answers

  • playerduncan
    playerduncan Posts: 1

    Level 1

    Hi, I am on level 720 and the game changed in a few ways.  Has there been an update?  If you enter any string of letters now, however long, it thinks it's a word.  You can get squeaktastico every go!
    Is there a fix?  I have 're-installed but it's just the same.
    Thanks
  • Hi @playerduncan - thanks for posting!

    The problem doesn't happen for me on Android playing in Italian.

    What platform / version of the app / language are you playing with?
  • gjm5252
    gjm5252 Posts: 1

    Level 1

    Playing in English on Andriod and I'm having the same problem. It even accepts two letter words or anything I put in. 
    Since this issue started on the left hand side of my map screen it now says console upside down and on the upper right it has some new icon. 
  • lelly
    lelly Posts: 2

    Level 1

    Three now. Not much fun .


  • lelly
    lelly Posts: 2

    Level 1

    Playing in English on Kindle same problem 

  • abbey4paws
    abbey4paws Posts: 1

    Level 1

    Four now not much fun
  • Schnipps
    Schnipps Posts: 4

    Level 1

    Hi Alessandro_S
    I am using an Amazon Fire 7 in English. Not sure of the version (how do I find that out?)
    My wife uses an Apple iPad and she is OK
  • QueenMia
    QueenMia Posts: 12,979
    Hi everyone and thanks a lot for letting us know! Thanks @Alessandro_S for pointing this to me! 

    It seems that the issue is happening on all devices, except iOS - We're looking in it as we speak! in the meantime, could you please clear cache and cookies from your device and re-start the game (force close and re-open)? Let us know if that solves the issue or not.

    Thank you!
  • Interesting that you mention it @QueenMia - I do exactly that (force close/restart) every day to ensure the booster wheel pops up, because it doesn't always appear... unless I force close/restart app which is a sure-fire way to get the wheel!
  • QueenMia
    QueenMia Posts: 12,979
    Yes, it's best to do this regularly, @Alessandro_S, as it really helps and makes sure the game info get updated :) 

Hey! Would you like to give us your opinion?