Cezdiamond

Community Manager

Hi Sara- Thanks for posting on King Care. Are you still experiencing a problem progressing in your game? Please make sure that you have the latest version of the game installed in the Play Store. Let me know if you still need a hand :-) Have a sweet week! 

Hi Amber-Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…

Please click on the envelope icon in the top right hand corner of your profile icon in King Care. Thanks! 

The Piggy Bank is actually a way to earn extra Gold Bars on top of what you may normally purchase. You can collect Gold Bars by earning stars in the levels! For example you need to collect at least 50 Gold Bars to be able to claim the Piggy Bank, if you wish you can choose to purchase it at that point, however if you wait…

Hi Sara- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…

Hi Eileen- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Please also see our list of recommended devices to be sure that yours is fully compatible…

Hi Janet- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Farmtastic journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…

Hi Hansa- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…

Hi Ryan- Thanks for posting on King Care. Welcome to the community. Please could you try these steps? -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data -Turn off the device and wait about 30 seconds to clear the cache -Turn on the device again -Open Safari…

Hi Aris- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…