Cezdiamond

Community Manager

Comments

  • Hi Varsha- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in How to restore my progress? I mistakenly logged into Facebook. Comment by Cezdiamond August 2017
  • Hi LaDonnaBell70- I have seen your previous question and sent you a private message. Look forward to hearing back from you. Thanks! 
    in NO RESPONSE Comment by Cezdiamond August 2017
  • Hi Albert- Thanks for posting on King Care. We always recommend connecting your game to either Facebook or the Kingdom so that you can save your progress and play on more than one device. Please see this Blog for more information- https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account Let's get you…
    in Replaced Android. Didn't connect Candy Crush with Facebook Comment by Cezdiamond August 2017
  • Hi Judy- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I was on 1059 lost it can u fix it. I dont want to restsrt how can i fix this Comment by Cezdiamond August 2017
  • Hi Carl- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I always sign in with facebook on my PC. I recently lost all my progress. How can I get it back? Comment by Cezdiamond August 2017
  • Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I lost all my levels please help! It's back at level one Comment by Cezdiamond August 2017
  • Hi Jamshid- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
    in I lost my progress Comment by Cezdiamond August 2017
  • Hi Jon- Thanks for posting on King Care. Welcome to the community. Were you logged into Facebook or the Kingdom when you were playing before? Please try to log into your account and you should be able to continue from where you left off. Let me know if you still need a hand. Have a lovely week! 
    in Lost Everything after phone crashed Comment by Cezdiamond August 2017
  • Hi Charlie- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
    in Progress lost Comment by Cezdiamond August 2017
  • Hi Teri- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. Are you playing on a browser? I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Cannot close out of Candy Crush anymore Comment by Cezdiamond August 2017
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