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Had to replace my Android smartphone recently...was at level 498. I never connected Candy Crush with Facebook. I'm now back at level 1 on my new phone . Any way to get back to level 498
Hi Albert- Thanks for posting on King Care. We always recommend connecting your game to either Facebook or the Kingdom so that you can save your progress and play on more than one device.
Please see this Blog for more information- https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account
Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
. Any way to get back to level 498
