Cezdiamond

Community Manager

Comments

  • Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost all progress Comment by Cezdiamond July 2017
  • Hi Kimmy- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this sorted :-) Have a…
    in Lost Progress Comment by Cezdiamond July 2017
  • Hi Karen- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Level progress Comment by Cezdiamond July 2017
  • Hi Denno- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Progress lost Comment by Cezdiamond July 2017
  • Hi Michelle- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Pet Rescue Comment by Cezdiamond July 2017
  • Hi Mayra- Thanks for posting on King Care. Welcome to the community :-) Here you have a few options: 1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but still save your new levels to an account and enjoy the perks of being…
    in Game reset Comment by Cezdiamond July 2017
  • Hi Nathalie- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in I can't play on candy crush soda on facebook, please send me a link Comment by Cezdiamond July 2017
  • Hi Breasy- Thanks for posting on King Care. I am sorry about this, we know how valuable Gold Bars are :-) I will send you a private message so that I can check your account, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a Candy…
    in Playing on Comment by Cezdiamond July 2017
  • Hi Ramesh- Thanks for posting on King Care. Please could you see this thread for more information :-) https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress Let me know if you still need a hand. Thanks! 
    in in mobile i am on 2080 level.. but on pc i am on 1st level.. can anyone know how to fix it ? Comment by Cezdiamond July 2017
  • Hi Cassie- Thanks for posting on King Care. I am really sorry about this, we understand how valuable Gold Bars are. I will send you a private message so that I can check your account, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
    in Lost 7 Gold Bars Comment by Cezdiamond July 2017
Avatar