Cezdiamond

Community Manager

Comments

  • Hi Linda- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread for more…
    in Unable to access Candy Crush Saga Comment by Cezdiamond February 2017
  • Hi Kathryn- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in candy crush and farm heroes has stopped loading on google chrome but loads on internet explorer, Comment by Cezdiamond February 2017
  • Hi Nicola- I have sent you another message, can you see it now? Thanks! 
    in New Facebook Comment by Cezdiamond February 2017
  • Hi Dawne- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Farm Heroes Saga I can understand your frustration. Have you tried playing on a different browser? Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Farm Heroes Saga is very slow to load, or won't finish loading Comment by Cezdiamond February 2017
  • Hi Nicola- I have sent you another message, has the envelope appeared now? Thanks! 
    in New Facebook Comment by Cezdiamond February 2017
  • Hi teepeg- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread for…
    in Candy crush won't load on ipad Comment by Cezdiamond February 2017
  • Hi RhiRhi- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread for…
    in Candy Crush won't load on my iPad Comment by Cezdiamond February 2017
  • Hi jai moni- Thanks for posting on King Care. Congratulations on getting so far, you're doing great! We love love to hear your tips on how to pass those trickier levels. New levels will be available soon, but I don't have an exact date just yet. You can check your game, our Facebook page or our Twitter feed to be one of…
    in My ID is 1584807334. I am playing in my mobile MotoG. Comment by Cezdiamond February 2017
  • Hi zira1234- Thanks for posting on King Care. Thanks for taking the time to provide us with this feedback, I am sorry that you had this unpleasant experience. I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this…
    in Level 1854 Comment by Cezdiamond February 2017
  • Thanks for your reply, your feedback has been passed on to our studios. :-) 
    in Multiple crashes Comment by Cezdiamond February 2017
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