Jelly_Jenny

Community Manager

Hi Theresa, As this is regarding your player account transactions, I have sent a private message with the required details. You'll find the message from your inbox here in King Care from the top right corner. Kind regards, Jelly Jenny - King Care Team

Hi Sharon, Our purchases page should come in handy if you have any issues with a purchase: https://goo.gl/MR7Eq9 Kind regards, Jenny - King Care Team

Hi Sharron! If you have collected 100 Gold Bars to your Piggy Bank, that's the amount you'll be able to cash out. You can also collect and purchase less Gold Bars but of course the more stars you collect, the more Gold Bars you collect and the more Delicious the Piggy Bank offer becomes. If you have issues with purchases…

Hi! I have sent you a private message regarding your game progress issue. You'll find the message from your King Care inbox from the top right corner. Thanks :) Jenny - King Care Team

Hi mbteech, If you're having issues with the game not opening, please try reinstalling the game app from Facebook. Don't worry, it won't affect your game progress: - Go to “Settings => Apps” and press the “x” next to the app in question. - Clear cache: http://www.wikihow.com/Clear-Your-Browser%27s-Cache. - Then restart…

Hi Frannie! I'd need to take a look at your player account for this. Please see the private message I've sent you here in King Care. You'll find the inbox from the top right corner. Kind regards, Jenny - King Care Team

Hi Grace, Oops! That's a long time to wait! This issue may arise if you have changed the date or the time on your device. To set the lives timer back on track, try these steps: - Open the game and check how long you have to wait for your next life. - Now set the clock on your device forward by that amount of time. For…

Hi Nemy! I would need to take a closer look at your account. Please see the private message I've sent you. You can find your inbox here in King Care from the top right corner. Kind regards, Jenny - King Care Team

Hi Rome! We would need to take a look at your transactions and your player account. Please see the private message we've sent you here in King Care. You'll find your inbox from top right corner. Thanks :) Jenny - King Care Team

Hi Jen! This link should come in handy: https://goo.gl/MR7Eq9 Have a Sweet day! Jenny - King Care Team