JillyJill

Pro Player

Hi Kaz, Thank you for contacting King Care! Try backing out of the game log out, login and going back in. Also if that doesn't work read and post in this thread : https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning-2034855699 King is currently aware of the problem of not moving forward with…

Hi Sandra, Thank you for contacting King Care! If you log out of Facebook you will be in the kingdom. So what happens when you log out of FB and go back into the game? Jilly

Hello Peter, Thank you for contacting King Care! First of all, make sure your app is updated. If it is updated then please read this thread, there have been many issues with players moving on to the next episode that King is aware of and working on, so please post in this thread…

Hello Antneybrklyn, Thank you for contacting King Care! I'm going to post 2 threads for you to follow all the steps in the thread and then restart your device. https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android If that doesn't work, try…

Okay suzyblue, since you're playing on a PC with Windows, try these steps in the following thread: https://care.king.com/en/candy-crush-jelly-saga/cant-get-your-games-to-load-on-windows-10-check-this-out Also try syncing your King account with Facebook from a…

I've read on an associate's Candy Crush group is that the only way this level could be done: 2 ColorBomb/ColorBomb combos: https://m.youtube.com/watch?v=-T4ywfJjyfA

Great Angela, glad to hear you're back in the game, I knew Tony Mc would work his magic! Best regards, Jilly 

Yes! I was totally confused when I first encountered these frogs too! Glad I was able to help! Jilly 

Hello LADEDA, Thank you for contacting King Care! The frogs build up when you combine them with whatever color they are (yes feeding them) when they start blinking it's time for you, if you want, to tap the frog and move it wherever you need to clear jellies or anything else. The frog will usually clear about 5 jellies…

I'll get a King Care moderator to look into your account and help you. Hopefully they can have the solution for you. Thank you for your patience, Jilly