JillyJill

Pro Player

Comments

  • Well Sarah, I'll get you some help from a King Care moderator to look into your account and help. Thank you for your patience, Jilly 
    in Stuck Comment by JillyJill August 2017
  • Okay thanks, do you normally play on king.Com or just through your tablet?
    in Candy Crush Saga lost progress Comment by JillyJill August 2017
  • Hi Loïc, Thank you for contacting King Care! King is aware of the issue and are currently working on a fix. Please post your comment in this thread: https://care.king.com/en/candy-crush-saga/exploding-candies-in-an-endless-loop so you'll receive updates of their progress and that you're accounted for as a player with an…
    in Bug level 2703 Comment by JillyJill August 2017
  • Hi Hala, Thank you for contacting King Care! King is aware of the issue and are currently working on a fix. Please post your comment in this thread: https://care.king.com/en/candy-crush-saga/exploding-candies-in-an-endless-loop so you'll receive updates of their progress and that you're accounted for as a player with an…
    in Hello I have passed the level 2687 of candy crush, but Comment by JillyJill August 2017
  • Hi Jim, Thank you for contacting King Care! I found a video with 27 moves, maybe it'll help you. Here it is, I hope it helps you somewhat! https://youtu.be/5egq-8yPTiM **Edit** Forget that video, this person cheats and increases their moves to 88! Let me report this and find a legit video for you! Best regards, Jilly 
    in 2747 not enough moves can you increase the moves Comment by JillyJill August 2017
  • Hi Keith, Thank you for contacting King Care! Was this your first time logging into Facebook? Also what kind of device are you using and operating system? I'll try to help but I need that information. Thanks, Jilly 
    in Candy Crush Saga lost progress Comment by JillyJill August 2017
  • Hi Quistina, Thank you for contacting King Care! I don't have a magic answer for you but it does happen! I hope it will happen to you soon too. It's just the luck of the draw, it's not you personally. I've been playing Candy Crush since day one and ever since they came out with the wheel I've won it 3 times in however many…
    in why cant i land on the jackpot??? I have been playing Candy Crush since 2013 and I have never landed Comment by JillyJill August 2017
  • Hi JohnMarshall, Thank you for contacting King Care! First of all, is your app up to date? If so, I'm going to ask you to follow these steps in the following threads: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Don't…
    in I have completed level 1490 three times but it won't let me move on Comment by JillyJill August 2017
  • Hi Rrzepp22, Thank you for contacting King Care! I'm going to ask you to follow these steps in the following threads: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Don't forget to restart your device after all is done. If…
    in Lost all data Comment by JillyJill August 2017
  • Okay Angela, since your app is up to date, I'm going to ask you to follow these steps in the following threads: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Don't forget to restart your device after all is done. If these…
    in Stuck at level 1190 Comment by JillyJill August 2017
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