JillyJill

Pro Player

It's just that when you say collecting candies you can collect candies for number of different games going on right now so wasn't sure what you were talking about. Thanks for your explanation that is the problem with texting you don't know the inflection of someone's texts so it sounds rude by when you said what don't you…

Because you're not specific, I take it you're talking about collecting candies for sugar drops? You can collect candies for a lot of reasons. No reason to be rude to someone who's trying to help you. 

Hi suzyblue, Thank you for contacting King Care! Is it on your laptop that is showing you at 140 or a different device. Also, are you using Windows as an OS on your laptop? Let me know, I'll try to help! Jilly 

Hello lizard80, Thank you for contacting King Care! What operating system are you using? Android or iOS? Below you'll find solutions for both but please choose the one that applies to you and follow the steps. Hopefully it'll get you back on track. If not, let me know and we will have to get a king care moderator to look…

**Duplicate**

Hello Judy Fowler, Thank you for contacting King Care! I'm sorry to hear your question hasn't been answered, there is a backlog right now and we're diligently working on getting questions answered. We do appreciate your patience during this time. Now as for your question, what exactly do you mean when you say 1476 "gives…

Hello Dearbhla, Thank you for contacting King Care! I know you said the software is up to date but is the actual Candy Crush up to date? Go to the iTunes Store and find Candy Crush and check for an update. I don't see any other reason as to why she can't move on. Please let me know if this helps or not. If not, can you…

Hi Scooterpie, Thank you for contacting King Care! I believe the star game is over, at least that's the message I got when I logged in today, that I didn't win. Perhaps that could be why you're not seeing it, but it's usually another little icon on the page. Hope this helps! Jilly 

You're so welcome, I knew Tony Mc could fix you up! We appreciate your patience through all of this! Jilly

Hi Tammy Kay, Thank you for contacting King Care! This is why we have this forum, to hear suggestions or issues going on with the game. Therefore, I can forward this information to King Care Admin, who will then escalate the issue to the appropriate source, maybe to the game studio or could also be a facebook issue. But…