Comments
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Hi Penny, Thank you for contacting King Care! What kind of device are you playing on? It sounds like you need to update the game. Go to your play store where you downloaded the game, find Candy crush and hit update. Let me know, Jilly
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Hello Candy Dee, Thank you for contacting King Care! Here are some things you can do to try and get your game back up. I'm going to provide 2 threads, one for basic tech issues and one for windows 10 issues. I hope they help you!…
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Hi BCarretas, Thank you for contacting King Care! You can always log out of Facebook and enter the kingdom where there are plenty of people from all around the world to ask for help. You can always log back into Facebook to save your progress. Read through this thread if you're having issues connecting to facebook:…
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Hi Nancy Curtis, Thank you for contacting King Care! I'm sorry you're having trouble with level 306. The goal here is to get 100 yellow candies. I would suggest you use your pink check mark booster, if you have any left, as those will bring you more yellow candies. Also pay attention to the changing candies because some of…
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**Duplicate**
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Hello ShellyAnnK, Thank you for contacting King Care! Currently there is an issue with the treasure chests opening and receiving prizes. I will get a King Care moderator to assist you with this issue. Please be patient and keep an eye out in your inbox in the upper right corner of the page for a message. Thank you for your…
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Hi Becky, Thank you for contacting King Care! Currently there is an issue with the treasure chests opening and receiving prizes. I will get a King Care moderator to assist you with this issue. Please be patient and keep an eye out in your inbox in the upper right corner of the page for a message. Thank you for your…
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Hi Kacy, Thank you for contacting King Care! It should have popped up a message of either you winning or sorry you didn't make it you came in 7th place for example. But being at the top with an hour to go anything can happen I've seen winners come through in 10 minutes from the bottom. But I can forward your request to a…
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Hi Maryann Urbaniak, Thank you for contacting King Care! The reason for this is because mobile is behind 2 episodes from your PC/Laptop version. You will always be able to play more levels on PC than your mobile device. Hope this helps! Jilly