Comments
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out which what seems to be level 9416, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
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Hi @MrDip, I am sorry to hear that you are having trouble with level 10611. Could you please follow the below steps to try to make sure that everything is working as intended and these needed yellow candies in the level: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and…
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Hi there, I am sorry to hear that you had no access to the Soda race for the last 3 weeks. Please note that the game studio usually run test with these features that may cause them not to be available permanently and perhaps alternate with different challenges instead which is why you are no longer seeing the race at the…
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Hi and welcome to the Community! I am sorry to hear that you are having trouble with level 11924. I checked the level on my end and I had enough yellow candies displayed. Could you please try the following steps to ensure everything is working as intended please: *Restart: Force close apps and restart your device.…
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I appreciate the clarification about no longer getting 30 mins of boosters along the additional items you get from Daily Bonus rewards. While I am unfortunately unable to change it back right away to getting the 30 mins again, rest assure that I have made sure to pass your comment to our developers as I understand that…
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Hi again Vernitia, thanks for the update, I did suggest the helpcenter as from there you could reach out to Customer Support. However I am afraid that it is not possible to restore your login streak, instead to help out a little I have added a few booster time to your account. It should be available the next time you…
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Hi there, I am sorry to hear that you are having trouble with level 9409. I have taken a look into your account and I see that you are now at level 9412, so congratulations on overcoming level 9409, I am sure it was not easy but you made it. If you could actually share your experience and best practices for this level it…
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Hi @VernitiaRobertson, I am sorry to hear you have lost your streak despite not missing a day! Please check out our Help Center + chat bot. By choosing the Chat With Us, you can reach out to Player Support to obtain help with your streak setback ensuring that your receive a reply as soon as possible. However if you have…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
