Kevin_

Game Expert

Comments

  • Hi @FelipePlayzYT, I am sorry to hear that you are having trouble with the color bomb sound in the game. Could you please confirm the game version you currently have installed? You can generally find this by accessing your device's settings > apps > search for the game and the details of the version should be there. Also…
    in Color bomb sound still continues after using it. Comment by Kevin_ July 31
  • Hi @kitpin, I am sorry to hear that you are having trouble with the sound in the game. Could you please confirm the game version you currently have installed? You can generally find this by accessing your device's settings > apps > search for the game and the details of the version should be there. Also can you please…
    in Audio issues on iOS Comment by Kevin_ July 31
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3373215#Comment_3373215 Hi again Kristie, please note that the announcement explains about the removal of the feature so unfortunately there are no plans of its return right now. If you mean for additional features that may be added to improve the gameplay…
    in what has happen to the treasure chest Comment by Kevin_ July 31
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3371756#Comment_3371756 Hi @KristieC, I certainly undestand your point as you enjoyed the feature however please note that this is not a bug or a temporary glitch, but a planned change. Keep in mind you can learn more about this change on this announcement…
    in what has happen to the treasure chest Comment by Kevin_ July 30
  • https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/3371230#Comment_3371230 Hi @Paindoll, my apologies, I got mixed up with the games and platforms, Pyramid Solitaire Saga is not available for Windows or Facebook and can only be played through App Store or Google Play.
    in pyramid solitaire game Comment by Kevin_ July 30
  • Hi @Paindoll and welcome to the Community! You can access and download Pyramid Solitaire Saga directly from App Store, Google Play or Windows. Hope it helps and you are able to enjoy the game!
    in pyramid solitaire game Comment by Kevin_ July 26
  • Hi @babygirl210, I am sorry to hear that your Gold Bars are dissapering. I would like to assure you that these are saved with our servers, so they shouldn't go missing. Could you please Contact Support directly so that we can best investigate what is occurring for you. 
    in pet rescue saga Comment by Kevin_ July 26
  • Hi @Nn11223344, I am sorry to hear that you are facing these connection issues. Could you please ensure that you follow all the recommendations listed on Technical & Connection Issues depending your device. If you continue to have troubles, please Contact Support directly so that we can best further guide you. 
    in Help Comment by Kevin_ July 26
  • Hi @mwoellm1, I am afraid you will need to reset your current webpage (if you are playing to from Facebook) in order to correct this, but unfortunately it will not be possible to save the streak.
    in How do I unstick this game without losing my streak Comment by Kevin_ July 26
  • Hi @Mafania8372, Thank you for joining us! We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for…
    in По регистрации Comment by Kevin_ July 25
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