Kevin_

Game Expert

Comments

  • Hi @cristiferreras welcome to the Community! I am sorry to hear that you lose your daily achieviements. Would you be so kind as to let me know what achievements are you exactly losing and also elaborate a little further about having two different pet rescue saga games?
    in Por què cuando abro la pagina no me guarda los avances? Comment by Kevin_ May 23
  • Hi @MTay04 and I am sorry to hear that you are having trouble with your game loading. Could you please be so kind as to confirm your game version on each device (you can check this on the play store/ Appstore by searching the game name) and also the OS version from your devices. If you can include a screenshot of the…
    in Game not loading Comment by Kevin_ May 23
  • Hi @Luana321 and welcome to the Community! I am sorry to hear that you have not received your purchase. We will be happy to try to help but could you please Contact Support directly so that we can best further guide you. 
    in Recarga Comment by Kevin_ May 23
  • Hi @Dottore and welcome to the Community! I am sorry to hear that your Daily rewards are not working. Please check out this post we made regarding this current situation you are experiencing: (⛔️ Being Investigated) Daily Rewards stuck on iPad
    in Daily rewards don’t work anymore Comment by Kevin_ May 23
  • Hi @meli07 and welcome to the Community! Please note that there are currently no features in Candy Crush Soda that offer real money or paid rewards in exchange for gameplay. All in-game rewards come in the form of boosters, gold bars, or other in-game items.If you’ve seen or heard anything suggesting otherwise, we’d love…
    in Cómo me pagan? Comment by Kevin_ May 23
  • Hi @sflosi and welcome to the Community! I am sorry to hear that you have not received your purchase. We will be happy to try to help but could you please Contact Support directly so that we can best further guide you with the purchase. 
    in Missing bonus Comment by Kevin_ May 23
  • Hi @Vlaka and welcome to the Community! I am sorry to hear that you have lost your Gold Bars. We will be happy to try to help but could you please Contact Support directly so that we can best further try to assist you with this. 
    in Perdi mis lingotes de oro Comment by Kevin_ May 23
  • Hi @elisa2023 and welcome to the Community! I am sorry to hear that you lose lives everytime you restart your game session. Could you please confirm what device(make and model) do you use when playing the game?
    in vite perse Comment by Kevin_ May 23
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3330463#Comment_3330463 Thanks for the additional details, could you please Contact Support directly so that we can best further investigate guide you with this setback. Thanks! 
    in Adding friends Comment by Kevin_ May 23
  • Thanks! Will get back to you shortly through the ticket. https://community.king.com/en/candy-crush-saga/discussion/comment/3330081#Comment_3330081
    in Game freezes after 2 free lives Comment by Kevin_ May 22
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