Kevin_

Game Expert

Comments

  • Hi @shazza68 and welcome to the Community! I am sorry to hear you are no longer able to find the Gumball goodies. Please note that the game studio usually run test with these features that may cause them not to be available permamnently and perhaps alternate with different features instead which is why you are no longer…
    in Hi what has happened to the free gumball it’s disappeared again like last year Comment by Kevin_ April 11
  • Hi @StephieAnneB and welcome to the Community! I am sorry to hear that you have lost your boosters, gold bars and feature progress after changing of device. We will be happy to get you going but could you please Contact Support directly so that we can best further guide you. 
    in New Device Comment by Kevin_ April 11
  • Hi @32orchard and welcome to the Community. I am sorry to hear that these many Gold Bars have gone missing from your game. Usually these do not get lost as are saved directly with our servers just as your progress is, however we will be happy to investigate what has occurred. I can see that you have already opened a…
    in Over 100 of my gold bars have disappeared on candy crush saga. I did not use them Comment by Kevin_ April 11
  • Hi @zoltar and welcome to the Community! Please have a look at the "Events" tab at the bottom of the game map as, across the various stages of the All Stars tournament, a card of the event will be there with the info about the current status of the competition. If you have qualified, then you should see a banner that…
    in How do I know if I am in the knockout rounds Comment by Kevin_ April 11
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3306456#Comment_3306456 Thanks, we will be happy to do our best to help but could you please Contact Support directly so that we can best further guide you. Have a sweet day!
    in Game Crash Comment by Kevin_ April 11
  • Thank you for joining us! We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for understanding and…
    in Level 6008 Comment by Kevin_ April 11
  • Hi @Wojtek93, I appreciate the additional details. Could you please let me know if you try to make a monetary purchase for Gold Bars to obtain extra moves or are you using your Gold Bars directly?
    in Game Crash Comment by Kevin_ April 10
  • Hi @hskylvr7, you can play our games including Pyramid Solitaire Saga on the following platforms: App Store, Google Play by searching the game name and downloading it.
    in where do I go to play the game Comment by Kevin_ April 10
  • Hi @MusherMary and welcome to the Community. For these ones you do not need to do anything, the paramedic need to find these Pets randomly by themselves, other times they will just get up and move on after some time again around the city.
    in I need a paramedic Comment by Kevin_ April 10
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3305652#Comment_3305652 Thank you for the update @ambermartens I am happy to hear that everything is working smoothly now. If you encounter any other issues, let us know. Thanks again!
    in Game freeze and no Coins Comment by Kevin_ April 10
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