Kevin_

Game Expert

Just to clarify, if you maintain your streak, everytime you start a level, the boosters included inside this 6th bag should be added to the game board on each level. If this is not happening, please check out our Help Center + chat bot. Then follow the Chat With Us option, you can then reach out to Player Support to obtain…

Hi @jimbo999, I am sorry to hear you have not received your Gift card rewards. To confirm this is a King Gift card correct? Please check out our Help Center + chat bot. Then follow the Chat With Us option, you can then reach out to Player Support to obtain help with your gift card rewards ensuring that your receive a reply…

Hi @Bluenoser1 and welcome to the Community! Please note that boosters unlike Gold Bars which are saved directly with our servers just as your progress is, these are saved instead directly to your device memory so reinstalling or in this case causes the loss of them. Please check out our Help Center + chat bot. Then follow…

Hi @uruz7, I am sorry to hear that you have trouble with the Chinese characters, I really appreciate your feedback and I will make sure to pass your comments to the team so we can perhaps include in the future a feature to change language from within the game. For now, usually devices allow you to set up a language for…

Hi @Onyx22, It looks you are referring to Candy Crush Saga and not Soda Saga, so I am moving your thread. Now regarding to your win streak please note that the 6th bag is the maximum reward. You can continue to build up your streak which is why number on top does update but you will maintain the same 6th bag boosters added…

Hi @JCFP, I am sorry to hear that your Weekly League feature is disappearing, please note some events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss. Normally, it helps come back after you do one of…

Hi @16124488373, I have now ensured that you received a reply, so please check your inbox. Have a nice day!

Thanks for the confirmation @kcriner. Please check out our Help Center + chat bot. Then follow the Chat With Us, then you can reach out to Player Support to obtain help with your tokens ensuring that your receive a reply as soon as possible. However if you have any issues getting an answer do not hesitate to let me know.…

Hi @mitchy07, I am sorry to hear you have lost your lives and boosters. Have you perhaps reinstalled the game or gone through an update? Unfortunately when there is an update of the app or the OS of the device itself or even reinstalling, this can cause your boosters and saved lives to be lost as these are saved directly…

Hi @Bearbait, I am sorry to hear that you are not getting the Daily login as your sister does. Please note that the game studio usually run test with these features that may cause them not to be available for everyone I am afraid and perhaps alternate with different challenges instead which is why you are not seeing the…