Kevin_

Game Expert

Comments

  • Hi Laura and welcome to the Community! Could you please try to share some additional details? Are you having any specific trouble on how to play the game?
    in Help Comment by Kevin_ November 6
  • Hi Pam and welcome to the Community! How can we help you? What trouble are you facing with the game?
    in My game Comment by Kevin_ November 6
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Zašto mi se igrica Kocić i blokira pa ne mogu da igram dalje? Comment by Kevin_ November 6
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in srp op Microsoft synchroniseren met tablet apple. Comment by Kevin_ November 6
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in 앨런이 사라졌어요 Comment by Kevin_ November 6
  • Hi Jonesey, I am sorry to hear you are having trouble with the Werewolf costume costume. Rest assure that our team is already aware of this issue with this specific costume precisely. You can find more information about this here: Yeti’s Werewolf costume is temporarily unavailable
    in Candy crush saga friends character not downloading Comment by Kevin_ November 6
  • Hi Mini, I am sorry to hear about the trouble with your purchase. Please check out our Help Center + chat bot for more information. By choosing the Chat With Us, you can reach out to Player Support to obtain help with your purchase ensuring that your receive a reply as soon as possible. However if you have any issues…
    in WHY DID I NOT RECEIVE MY PURCHASES Comment by Kevin_ November 6
  • Hi Fraggle, I am sorry to hear that you had issues with these purchases. I understand that you see the charges on your bank. Please note that there was an issue with the Windows purchases(which has been fixed now) which seems to have cause this. Please make sure that you have received a Microsoft receipt for these…
    in Gold Bars purchases not received Comment by Kevin_ November 6
  • Hi Lissa and welcome to the Community. I am sorry to hear that your Star tournament counter is not advancing on your laptop and tablet. Could you please ensure that you have the latest version of the game installed in both devices? Please try to restart them as well. In case you play through Facebook on a laptop, please…
    in Tournament scoring reverts to -5 - (Edited by CM: FIXED)! Comment by Kevin_ November 6
  • Hi Stephanie! It sounds like the task is to activate boosters while in a level. This may be using them from your inventory for example using a lollipop hammer. In case this does not work, please let me know and share a screenshot showing the task. Have a sweet day!
    in Why is it so hard to collect candies in the candy box? Comment by Kevin_ November 6
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