Kevin_

Game Expert

Hi again @kcriner, I appreciate your flag regarding this scoring. We can’t discuss actions on individual accounts publicly, but fair play is taken seriously so we will be happy to follow up on your report. Please report it via Support in the game (include details/screenshots as you did). Check out our Help Center + chat…

Hi @kcriner and welcome to the Community! I am sorry to hear that you are having trouble with your multipliers. Are they completely gone from your game or are they showing as used? Have you used any of them?

Hi @Morgs29x, I am sorry to hear that you had trouble with this purchase. Please check out our Help Center + chat bot. Then follow the Chat With Us, you can then reach out to Player Support to obtain help with your purchase ensuring that your receive a reply as soon as possible. However if you have any issues getting an…

Hi @syedarshad, Could you please share some additional details about your inquiry?

Hi @Juna1010_2f, I am sorry to hear you are having trouble with level 501. What trouble are you exactly facing preventing you form solving it? Is there anything not working as expected?

Hi @zkitov, I am sorry to hear that your game is not opening after dour device update. We usually recommend these steps to make sure that everything is working correctly so please try these ones out: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game updates. *Memory: Keep at…

Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…

Hi @16124488373, I am sorry to hear that your x10 Multiplier is not working. Please check out our Help Center + chat bot. Then follow the Chat With Us, you can reach out to Player Support to obtain help with your multiplier issue ensuring that your receive a reply as soon as possible. However if you have any issues getting…

Hi @mlkvm1, I am sorry to hear that you have not received your purchased Gold Bars for the 3rd time. Please check out our Help Center + chat bot. Then choose the Chat With Us, you can reach out to Player Support to obtain help with your purchases ensuring that your receive a reply as soon as possible. However if you have…

Hi @urgut, I am sorry to hear that you are no longer getting the video Ads feature. Please check out this article we have prepared with more information about this feature: Why don't I see video ads in my game? Here’s what you need to know!