Kevin_

Game Expert

Comments

  • Hi there, I am sorry to hear you had trouble with your rewards. I have found your support ticket and helped out and sent your rewards into your account. If this happens again please make sure to capture a screenshot of your missing rewards and make sure to send them in your support ticket so that we can best help. Have a…
    in Prizes not showing up despite updated app and strong internet connection Comment by Kevin_ October 23
  • Hi there, I am sorry to hear that you are seeing this messages coming up in your game. Do not worry as our team is already looking into this to try to correct it. Thank you for your patience and have a nice day!
    in about Candy Crush Jelly saga Comment by Kevin_ October 23
  • Hi there, are you referring that the level requirement starts at 90+ and progresses down as you collect in order to complete the objective? If not, could you please share a screenshot of what you are able to see.
    in Farm Heros acting weird Comment by Kevin_ October 23
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Error en nivel 9693 candy crush soda Comment by Kevin_ October 23
  • Hi there, I am sorry to hear that the dragon did not exit the board to complete the level. Could you please Contact Support directly so that we can best further support you. Have a nice day!
    in Level not passed but is completed. Comment by Kevin_ October 23
  • Hi there, could you please Contact Support directly about this error so that we can best further assist you. 
    in You are offline, but im not Comment by Kevin_ October 23
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Cumpleaños Comment by Kevin_ October 23
  • Hi there, could you please share a screenshot of what you are able to see? Thanks!
    in Free coins Comment by Kevin_ October 23
  • Hi there, please refer to the previous/above responses that have been shared about this. Have a nice day
    in Does Camdy crush actually pay? If yes. Please how do I get paid via Candy crush? Comment by Kevin_ October 23
  • Hi, I am sorry to hear that you are having trouble with your app being stuck on this pop up. Could you please try the below steps: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and device updates. *Memory: Keep at least 2GB of free storage for smooth gameplay.…
    in App stuck Comment by Kevin_ October 23
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