MountainMom

Moderator

Comments

  • Hello @johnwm and Welcome to this King Community! Our Facebook users are experiencing a number of issues. Our Studio is aware of the issues and is working to resolve them. In the meantime, I encourage you to try the following troubleshooting tips to maximize the chances of your game to run smoothly: Internet: Ensure you…
    in not loading Comment by MountainMom March 1
  • Hello @ImHappy and Welcome to this King Community! Many players have expressed similar frustration regarding the difficulty of levels and the need to spend money to pass levels in Candy Crush Saga. The feedback is being shared with game developers. Unfortunately, there is probably not a quick fix to this, but we are…
    in Updates Comment by MountainMom March 1
  • Hello @venkatamadav and Welcome to this King Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please post your comments or questions in English? That way, our friendly community members can understand…
    in Weekly Race 😺 Comment by MountainMom March 1
  • Hello @daironcano123 and Welcome to this King Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to…
    in No apareció la compra de mi pase dorado Comment by MountainMom March 1
  • Hello @meenalchib and Welcome to this King Community! We’re really sorry to hear that you did not receive the gold bars that you purchased. Unfortunately, we can’t resolve issues related to purchases directly here in the Community. Instead King's Player Support team can help you out. Please reach out to them through your…
    in Gold bars Comment by MountainMom March 1
  • Hello @almqpwl and Welcome to this King Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist…
    in اعلانات Comment by MountainMom March 1
  • Hello @MotoMom and Welcome to this King Community! Many players have expressed similar frustration regarding the difficulty of levels in Candy Crush Saga. The feedback is being shared with game developers. Unfortunately, there is probably not a quick fix to this, but we are certain the feedback is not being ignored.
    in Not Fun Anymore Comment by MountainMom March 1
  • Hello @14296191892. There are two ways to earn gold bars or boosters in Candy Crush Saga: (1) Participate in special events in your Candy Crush Saga game. (2) Participate in "Contests" in this King Community. Tap on the bold green font to be redirected to our "Contests" section and see which contests are currently active.
    in Help Comment by MountainMom March 1
  • Hello @Beckylovespizza. I understand your continuing frustration! We cannot access records for individual player accounts from this Community.. In order to receive the best possible assistance, please reach out to our Player Support team using the instructions I provided before. That team will then have the needed…
    in Why does game not restore my placement and awards after it crashes? Comment by MountainMom February 28
  • Hello @9046515278 and Welcome to this King Community! We’re really sorry to hear that some of your gold bars appear to be lost. Unfortunately, we can’t restore items directly here in the Community, but King's Player Support team can help you out. Please reach out to them through your game by tapping the gear icon ⚙️ —>…
    in Gold bars Comment by MountainMom February 28
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