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money deducted from accnt but not received gold bars. When will ne my query solve
Hello @meenalchib and Welcome to this King Community!
We’re really sorry to hear that you did not receive the gold bars that you purchased. Unfortunately, we can’t resolve issues related to purchases directly here in the Community. Instead King's Player Support team can help you out.
Please reach out to them through your game by tapping the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of your issue, scroll all the way down and select “Chat With Us.”
They’ll be able to check your account and make things right.
Thanks for your patience and for reporting this so quickly.